RESOURCES

Monthly crisis communication , newsletter and videos

Amanda Coleman is working to start and lead the discussion on effective crisis communication, challenging traditional ways of working, making the best use of technology and on improving and developing key skills.

Testing Times Vol 48

During April 2024 there were a number of airline-related issues that emerged and were reported in the media and [...]

Testing Times Vol 47

On Friday 22 March gunmen stormed Crocus City Hall in Moscow, Russia and opened fire on the concertgoers before [...]

Testing Times Vol 46

In mid-February travel operator Avanti West Coast faced criticism for developing a 'gift bag' for menopausal staff.  It was [...]

Testing Times Vol 45

In January 2024 two football matches had to be postponed or delayed due to medical emergencies involving supporters. On [...]

Testing Times Vol 44

At the conclusion of 2023 lots of people were planning to take trips home or abroad and a combination [...]

Newsletter

Fortnightly crisis focused newsletter. Click here to view.

Videos

Short video interviews on Youtube #10minswith. Click here to view.

Information

In addition, Amanda has authored a number of reports including:

  • Building resilience in an uncertain world
  • Living with Crisis
  • On the Edge – risk assessment guide
  • Communicating in the Darkness: Advice for dealing with blackouts
  • Recovery Communication Readiness Assessment
  • Small business crisis comms workbook
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