This pandemic has thrown up challenges on a scale previously unseen or experienced even for seasoned crisis management experts. I therefore approached Amanda to help us with our communications recovery plan as it was difficult to see the wood through the trees. I had read Amanda’s book and liked her people centred approach and wider methodology to crisis communications and recovery.
Following a 15-minute call, which Amanda has titled her ‘Think Through Brew’, Amanda and I identified that the best approach was an afternoon workshop with my senior communications team to work through the steps required to develop our comms recovery plan.
Amanda is very relatable and authentic as well as knowledgeable. We all enjoyed the workshop as well as learning a lot from it. It helped give us the confidence to move forward and I am very happy with the outcome.
I would not hesitate to recommend anyone looking for a true professional to guide their team, who is also a great person to work with.
Head of Comms, National Business
While working in a role as the sole communications professional, it was fantastic to count on Amanda’s support and advice. I found our discussions really helpful and benefited from her extensive experience.
Communications Manager based in Europe.
Amanda ran a lively, thought-provoking and informative session that was useful for all members of my team, from junior officers to those of us who like to think we know what we’re doing! The practical session in the afternoon was particularly beneficial, with the software mimicking real-life conditions better than any exercise I’ve done before, allowing us to gain hands-on experience for newer members of the team while simultaneously stress testing our existing crisis comms plans and identifying areas for improvement.
Head of Comms, UK Charity
Thank you for the presentation and for a great training day yesterday – we all enjoyed it so much and we’ve taken lots away to think about.
Communication Manager, Health
As a key responder to the COVID pandemic, the communications response of our organisation, both internal and external was of paramount importance. Six months into the crisis, Amanda facilitated a debrief for the communications team in order to establish key learning from the work so far. The day was extremely positive in that it not only highlighted the substantial work undertaken by the team but also key learning that has enabled improvements to the ongoing response. Amanda’s role was pivotal in this as she was able to use her knowledge and expertise to generate discussion, provoke ideas and challenge thinking which has resulted in the function being able to make some significant progress despite the challenging times.
Head of comms, UK Government agency